Black Friday FAQ's

This year, Black Friday at CRAFTD comes with No Gimmicks. No early access lists, no passwords, no discount codes and no prices that change halfway through. Just straightforward discounts of up to 71% OFF, the same for everyone from the moment the sale opens.

Our pricing is transparent all year round, and Black Friday is no different. Here's everything you need to know before it starts.

Key Sale Times ⏰

Sale opens: 7pm CET (6pm UK and Ireland), Wednesday 18th November
Sale ends: 9am CET (8am UK and Ireland), Friday 4th December
Sale length: 16 days

Tap through below for the details:

• No Early Access This Year
• Start Times Around the World
• What's in The Sale
• How Big The Discounts Are
• Savings on Gifts
• Getting Your Favourite Pieces
• When The Sale Ends
• Other FAQs

Is there an Early Access this year?

No. This year, everyone shops at the same time and at the same prices. There are no sign-up lists, private links or passwords. When the sale opens, it opens for everyone.

What time does the sale start where I am?

The sale opens at 7pm CET on Wednesday 18th November. Here's when that is around the world:

• UK: 6PM GMT 🇬🇧
• USA (NY): 1PM ET 🇺🇸
• USA (LA): 10AM PT 🇺🇸
• EU: 7PM CET 🇪🇺
• TORONTO: 1PM ET 🇨🇦
• VANCOUVER: 10AM PT 🇨🇦
• DUBAI: 10PM 🇦🇪
• TOKYO: 3AM (Thu 19th) 🇯🇵
• SYDNEY: 5AM (Thu 19th) 🇦🇺
• PERTH: 2AM (Thu 19th) 🇦🇺

What's included in the sale?

Our most popular pieces and best-selling collections are all in the sale, along with Gift Sets and every Make Your Own Set. You can explore the most in-demand pieces in our Best of Sale collection.

Gemstone pieces are among the half-price picks.

How big will the discounts be?

Discounts run from 25% to 71% OFF. There are no codes to enter and nothing to stack: the discount is already applied to the price you see.

Will prices change during the sale?

No. Prices are locked in from the start and stay the same until the sale ends. The price on day one is the price on day sixteen.

Will gifts be included in the sale?

Yes. Gift Sets and all Make Your Own Sets, including the Chain, Pendant and Build Your Own Sets, are discounted on top of their usual bundle savings.

Gift Sets: ready to give, and in the sale.

If you've had your eye on something special, whether for yourself or someone else, this is the best time to pick it up before Christmas. For ideas at every discount, see our Black Friday Gift Guide.

Can I reserve my favourite pieces?

We can't reserve items, but here's a tip: add them to your cart before 7pm CET on Wednesday 18th November. When the sale opens, your picks will be ready to check out with the discount already applied.

Will you be restocking sale items?

No. There are no restocks before, during or after the sale. Once something sells out, it's gone until 2027 (at full price).

When does the sale end?

The sale ends at 9am CET on Friday 4th December. Here's when that is around the world:

• UK: 8AM GMT (Fri 4th) 🇬🇧
• USA (NY): 3AM ET (Fri 4th) 🇺🇸
• USA (LA): Midnight PT (Thu 3rd) 🇺🇸
• EU: 9AM CET (Fri 4th) 🇪🇺
• TORONTO: 3AM ET (Fri 4th) 🇨🇦
• VANCOUVER: Midnight PT (Thu 3rd) 🇨🇦
• DUBAI: 12PM (Fri 4th) 🇦🇪
• TOKYO: 5PM (Fri 4th) 🇯🇵
• SYDNEY: 7PM (Fri 4th) 🇦🇺
• PERTH: 4PM (Fri 4th) 🇦🇺

Popular pieces can sell out well before then, so if there's something you have your heart set on, the first few days are the time to get it.

Up to 71% OFF, the same for everyone.

Other Black Friday FAQs

• Discount Codes
• Flexible Payment Options
• Extended Returns
• Shipping and Orders
• Customer Support

Can I use a discount code?

Not during Black Friday. All codes are paused until the sale ends, so everyone gets the same price.

Will you have any pay later options available?

Yes, we've got multiple flexible payment options:

• 🇬🇧 UK: Clearpay, Klarna, PayPal
• 🇺🇸 USA: Sezzle, PayPal
• 🇪🇺 EU: PayPal

Plus express checkout with Shop Pay, Apple Pay and Google Pay.

Can I return items from the sale?

Yes. We've extended returns to 60 days so you can shop for gifts risk-free. Just make sure items are in their original condition and packaging.

Start your return via our Returns Portal.

What shipping options will be available during the sale?

Standard and express shipping will be available throughout the sale.

For full details, visit our Shipping Policy.

I've made a mistake on my order. Can I change it?

Once you've hit the 'pay now' button and your order's confirmed, we can't make changes or cancellations. You can, however, return or exchange once it arrives.

I've made multiple orders, but only one has arrived

That's normal. Orders are processed on a first come, first served basis, and sometimes your second order might arrive before your first. Keep an eye on your tracking emails.

I'm missing some items from my order

Your order may be split into separate packages depending on stock. If that happens, you'll receive tracking for each. If an item sold out after you ordered, it will be refunded automatically. As always, we'll keep you updated via email.

Still have questions?

If you need help, get in touch with our customer service team. Response times may be slightly longer during the sale, but we'll get back to you as quickly as possible.

In the meantime, you can take a look at what's coming in our Best of Sale collection.